Run the whole business from one screen.

Your card is charged for the plan you chose at sign-up and the subscription starts. The 14 days before that are a trial with a card on file: Stripe holds the payment method and issues the first invoice when the trial ends, so nothing is charged on day one and nothing is charged twice.

If you cancel before day 15, that charge never happens. Canceling is done from the billing page, which opens Stripe's customer portal.

Nothing else about the account changes on day 15. Your clients, quotes, jobs and photos are exactly where you left them. The one difference is the meter: the trial includes 50 AI actions, and from day 15 the allowance becomes your plan's monthly count — 300 on Operator, 1,500 on Command, 6,000 on Sovereign.

Because every AI action has a real cost behind it. When you capture a set of photos and get an estimate back, a model is reading those photos and writing that estimate, and we pay for that call whether or not you ever pay us. A free tier would mean either capping it so tightly that it cannot show you what the product does with a real job, or quietly recovering the cost from the people who do pay. We would rather give you 14 full days with your own work and 50 actions to run through it, charge nothing until day 15, and let you cancel from the billing page if it is not earning its place.

One metered model call. Concretely: one photo analysis (a capture of up to six photos counts as one action, not six), one engine narrative run — a scenario plan, a claims appeal, a cash-position report — or one industry generation. Each of those sends work to a model, and each is one action against your monthly allowance.

Everything else stays off the meter: reading anything, writing a quote, sending an invoice, scheduling, generating a PDF, verifying a sealed record, importing clients, exporting CSV. You can run the whole day-to-day of the business without spending an action. Actions are only spent when the AI is actually doing work for you.

A video is turned into up to 30 still frames on your device; every 6 frames is one action.

The billing page shows a live count against the allowance: 300 a month on Operator, 1,500 on Command, 6,000 on Sovereign, and 50 during the trial.

Open the billing page and choose Manage or cancel. That opens Stripe's customer portal, where canceling is one confirmation. There is no call to make, no form and no email to send.

Cancelling does not end access on the spot. You keep everything through the end of the period you already paid for, and the app shows the date. After that date the engines and paid features lock; you can still sign in to the billing page to pick a plan again.

Your data is not deleted when you cancel. Export any list as CSV while you still have access, or ask afterwards and we will send a full account export. If you want the account and its data removed, ask and we will delete it.

You do. The photos you capture, the estimates, the quotes, the client records, the corrections you make — all of it is yours. Ciolk holds it to run the product for you and for nothing else.

That has practical consequences. Export any list as CSV whenever you like, from any plan. Ask for a full account export and you get everything. Ask for deletion and the account and its data are removed. None of that needs a reason, and none of it is gated behind a support tier.

We do not sell it, share it with other customers, or use it to train models. The calibration that happens from your corrections applies only to your own business's estimates. The full statement of what is stored, where and under what terms is on the security page.